Fence House Roof Truss Company

Free Quote

This privacy policy sets out how Fencehouse Roof Truss Company uses and protects any information you give us when you use this website.

Fencehouse Roof Truss Company is committed to ensuring your privacy is protected. Should we ask you to provide certain information, by which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy statement.

Fencehouse Roof Truss Company may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 6 June 2016.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for:

  • Internal record keeping
  • Improving our products and services
  • Periodically sending promotional emails to the address you provided, about new products, special offers or other information we think you may find interesting
  • Contacting you from time to time for market research purposes, by email, phone, fax or post
  • Customising our website according to your interests.

Security

We are committed to ensuring your information is secure. To prevent unauthorised access or disclosure, we have in place suitable physical, electronic, and managerial procedures to safeguard and hold securely the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic, or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes, by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website so we can tailor it to customer needs. We only use this information for the purposes of statistical analysis; then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not in any way give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites. Please note, we have no control over the content within these other websites, and cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites, as they are not governed by this privacy statement. You should exercise caution and read the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@fencehouse.co.uk.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting, if you tell us you wish this to happen.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. If you’d like a copy of the information we hold, please write to Head Office, Fencehouse Roof Truss Company, Unit 1 Blackthorn Way, Sedgeletch Industrial Estate, Houghton le Spring, Tyne and Wear DH4 6JN.

If you believe that any information held by us about you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.